Effective Date: October 11, 2024
I. INTRODUCTION
Turbofast.io ("we," "us" or "our") takes your privacy seriously. This Privacy Policy ("Privacy Policy") explains our data protection policy and describes the types of information we may process when you access and/or use our website, mobile applications, and services (collectively, the "Services").
When we refer to personal data (or personal information), we mean any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social status.
Our Privacy Policy applies to all users and others who access our Services ("Users"). For the purposes of applicable data protection laws, we are the data controller, unless otherwise stated.
PLEASE READ THIS PRIVACY POLICY CAREFULLY FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL INFORMATION MAY BE PROCESSED. WHEN YOU USE OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS PRIVACY POLICY.
II. INFORMATION WE PROCESS
There are several categories of information that may be processed when you access and/or use our Services.
Information You Voluntarily Provide to Us
We may collect, store and process information about you when you create an account, use our Services, or contact our support team. When you interact with our Services, you may voluntarily provide us with certain information, such as your name, email address, phone number, and any other information you choose to provide. If you make a purchase, we collect payment information through our payment processors, though we do not store complete payment information on our servers.
Information That Is Processed Automatically
When you access and/or use our Services, some information about your device and your user behavior may be processed automatically. This information is generally non-personal, i.e., it does not, on its own, permit direct association with any specific individual, and we may access it only in aggregated form. We process this information on the ground of our legitimate interest in improving our Services and giving our users the best experience.
When you use a device to access our Services, some details about your device are automatically reported, including device identifiers. Device identifiers are small data files or similar data structures stored on or associated with your device, which uniquely identify your device but not your identity. Device identifiers enable generalized reporting or personalized content and ads by third parties.
Device Details and Log Data
Our Services automatically collect certain information about your device and how you interact with our Services. This includes technical information about your device (such as type of device, operating system, settings and system configurations, IP address, device ID and other unique identifiers) and usage information (such as time and duration of use, usage metrics, traffic data, logs and other communication data).
Cookies and Similar Technologies
When you access and/or use our Services, we and our third-party partners may use cookies and similar technologies (like web beacons, pixels, and tags) to collect data to help us understand how you use our Services and to provide you with better experiences. This information may include browser type, pages viewed, time spent on pages, links clicked, and other usage information.
III. THE PURPOSES OF PROCESSING YOUR DATA
Our mission is to constantly improve our Services and provide you with new and better user experiences. We use your information for several purposes:
To Operate Our Services: We use your information to authenticate you, process your payments, and provide you with customer support. This includes sending you important notices and updates about our Services.
To Improve Our Services: We analyze user behavior to understand how people use our Services, what features they interact with, and how we can make our Services better. This includes testing new features and monitoring performance.
To Personalize Your Experience: We use information about your preferences and usage patterns to customize our Services to your interests and needs.
To Communicate With You: We use your contact information to communicate with you about our Services, respond to your inquiries, and send you updates and promotional information (where permitted by law and your preferences).
To Ensure Security: We use data to protect the security and integrity of our Services, including to detect and prevent fraud, unauthorized access, and other potential security incidents.
IV. SHARING OF YOUR INFORMATION
We understand the importance of protecting your privacy and we carefully consider how your information is shared. We will not rent or sell your personal data to third parties, but we may share your information with third-party organizations that provide automatic data processing technologies for our Services. We do not control or influence these third parties' tracking technologies or how they may be used.
Service Providers
We work with various service providers who help us operate, improve, and protect our Services. These providers may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our service providers include:
- Cloud hosting providers for data storage
- Payment processors for handling transactions
- Analytics providers to help us understand user behavior
- Customer support tools to assist with user inquiries
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency). We may also disclose your information if we believe disclosure is necessary to:
- Comply with applicable laws and regulations
- Enforce our terms and policies
- Protect our rights, privacy, safety, or property
- Protect against legal liability
V. DATA SECURITY AND STORAGE
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data. We use industry-standard encryption protocols and software to protect your personal information during transmission and storage.
For data storage purposes, we use reputable hosting providers that have passed our security and reliability standards. Your personal data is encrypted before being sent to our hosting providers for storage. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
VI. YOUR RIGHTS AND CHOICES
You have certain rights regarding your personal information. You may:
- Access the personal information we hold about you
- Request correction of any incomplete or inaccurate information
- Request deletion of your personal information
- Object to our processing of your information
- Request restriction of processing
- Request transfer of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at https://turbofast.io/contact-us. We will respond to your request within the timeframe required by applicable law.
VII. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy.
VIII. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us at https://turbofast.io/contact-us.