This Cancellation and Refund Policy outlines the terms and conditions governing the cancellation and refund of your subscription to our premium services.
Cancellation:
You may cancel your subscription to our premium services at any time. To cancel, please contact us or through the designated cancellation process within the Apps.
Refund Policy:
1) Free Trials: If you cancel your subscription during a free trial period, you will not be charged.
2) Paid Subscriptions Refunds: You are eligible for a refund of the registration fee and refunds are processed within 7 business days and credited to the your bank account promptly thereafter.
After 7 Days: After 7 days of your initial purchase, we generally do not offer refunds for paid subscriptions unless there is a significant issue with our services or a breach of our Terms & Conditions.
Exceptions:
We may make exceptions to our refund policy in certain circumstances, such as if you are unable to use our services due to a technical issue or if we fail to provide the services as described.
Requesting a Refund:
To request a refund, please contact our customer support team at https://turbofast.io/contact-us and provide the following information:
We will review your request and respond to you within 7 business days.